Divine Ink Tattoos
COMPETITIONS

Frequently Asked Questions

Quick answers about accounts, entries, prizes and results.

Why do you need my mobile number?

For prize contact and account protection. Add it privately before your first entry and update it in Account Settings. There is no SMS verification. Use one account per person; contact support if a number conflict or access issue needs reviewing.

Do I need to buy entries?

No. Read the Free Entry Route for normal-rate postal instructions. Some competitions also offer a first free account entry; use the offer shown on the particular competition.

Who can enter?

You must be 18 or over and meet the competition’s stated conditions. Check any location restrictions on the competition page before entering; contact support if they are unclear. Read the prize details too, especially if you would need to travel to Dorchester.

Why does it say Coming Soon?

The competition can be viewed but its opening time has not arrived. Check the launch countdown and return when it opens.

What does 1/82 mean?

For a competition with a limit of 82, it means you hold one entry out of your personal allowance. Limits can vary between competitions. It does not mean only 82 entries exist overall, and the progress percentage is not your chance of winning.

Where can I check an entry?

Sign in and open My Entries or the competition’s Entry History. If you registered after clicking Enter for Free, finish email verification and check your history; return to the competition if the entry still needs to be claimed.

Can I earn multiple referral rewards?

Where the offer is enabled, an inviter can earn one referral entry per competition for the first qualifying friend who registers and enters. Further friends can still register and participate but do not add extra rewards for that competition.

Can I pay now?

No. Paid checkout is currently unavailable. Do not send money outside the website to reserve entries.

Why is a closed competition awaiting a draw?

Closing stops entries. Selection and public announcement are separate steps, so a closed competition may have no published winners yet. Check its page for updates.

Will my full name be public?

Only if you actively select Full name. Before your first entry you must save one public display choice; you can instead choose a reduced name or withhold your name and county. Update the choice later in Account Settings. Contact support to discuss an objection or a further reduction before publication. See the Privacy Policy for necessary disclosure to authorities.

How do I request a refund or help?

Email support@divineinktattoos.co.uk with the competition title and your account email. Include a payment reference if your enquiry concerns a purchase. Read the Refund Policy for purchases and the Complaints page if a problem remains unresolved.

Updated 14 September 2026 · Adults 18+ only